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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Brenda Mallo

October 6, 2025

5  out of  5
rating by Brenda Mallo
"We recently moved to Kentucky and needed all of our insurance policies transferred here. Brittany and Linda went above and beyond to make everything happen seamlessly. As a long time State Farm customer I’m happy that their customer service is amazing across the board."
We responded:
"Thank you for sharing your experience! We’re thrilled to hear Brittany and Linda went above and beyond to make your transition seamless. We truly appreciate your loyalty to State Farm and are grateful to have you as part of our family!"
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Abby F

September 24, 2025

5  out of  5
rating by Abby F
"I love Brittany! She is always so sweet and helpful! She informs me of various options and how they are different, but never pressures one way or the other, just lets you figure out what is best for your situation. And she definitely makes things as easy as possible!"
We responded:
"Thank you Abby!!!"
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jay 55

September 24, 2025

3  out of  5
rating by jay 55
"Recently joined this state farm for auto insurance, had no issues up until i called to try and add on my new car for coverage and get provided a quote because for some reason the app wasn't letting me. Immediately was answered with an attitude and felt as if the person was rushing me through the quote to get me off the phone. Failed to ask what type of coverage i’m needing, what deductible i’m looking for, didn’t disclose any discounts that may apply such a drive safe. I hung up and tried to call another state farm office where i was told that you can’t get quotes from another office nor switch. Since then i have received a cheaper quote from progressive and plan on switching. Save ur money & time! I hate rude employees!"
We responded:
"Jay we try to make any interaction a pleasant one, and we make notes on every call. I will find out who you spoke to, and make sure your concerns are addressed. We will do better. Thanks for letting me know."
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Meredith Chambers

September 16, 2025

5  out of  5
rating by Meredith Chambers
"Everyone is so helpful and kind. Greatly appreciate everyone"
We responded:
"Thank you Meredith!!!"
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Fabian Bradley

September 16, 2025

5  out of  5
rating by Fabian Bradley
"Very hard working staff and always helpful , friendly and available anytime."
We responded:
"Thank you Fabian!!!"
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Joshua Balog

September 11, 2025

5  out of  5
rating by Joshua Balog
"Unbelievable how much they care about giving you the best possible help and price. A++"
We responded:
"Thank you Joshua!!!!"
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Beth

August 28, 2025

5  out of  5
rating by Beth
"Always a great service. Very efficient and fast with any issue or assistance that’s needed Brittany is the best!!!"
We responded:
"Thanks for sharing your experience! We’re thrilled Brittany could provide efficient and helpful service. Your kind words mean a lot to our team!"
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Delvis Arechavaleta

August 11, 2025

5  out of  5
rating by Delvis Arechavaleta
"Excelente la atención y el trato a las personas se los recomiendo al 100%"
We responded:
"Thank you Delvis!"
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Eddie Gibson

July 30, 2025

5  out of  5
rating by Eddie Gibson
"Absolutely the best customer service !"
We responded:
"Thank you so much! We truly appreciate the kind words and are honored to provide you with top-notch customer service. We're always here when you need us!"
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T Hud

July 23, 2025

5  out of  5
rating by T Hud
"recently got a new car insurance policy with State Farm, and the experience was outstanding from start to finish. Brittany Horsley; my agent went above and beyond to make the entire process smooth and stress free. She was incredibly knowledgeable, patient, and genuinely cared about helping me find the right coverage at a price that fits my budget. Brittany took the time to explain everything clearly, answer all my questions, and ensured I felt confident in my decision. Her professionalism and friendly attitude made a big difference—and it’s clear she truly values her clients. If you're looking for reliable insurance, I highly recommend State Farm and Brittany Horsley. I’m so glad I made the switch!"
We responded:
"Thank you Taylor! We appreciate you!"
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H Y

July 16, 2025

5  out of  5
rating by H Y
"Always a good experience when updating or asking questions about my renters policy!"
We responded:
"We appreciate you!!!"
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Douge Dimon

July 12, 2025

1  out of  5
rating by Douge Dimon
"Unprofessional and charging way more than other agents in the area"
We responded:
"Good morning, All State Farm rates are the same and Doug Dimmadome is a character from the show Fairly Odd Parents known as the owner of Dimmsdale Dimmadome, so I don’t think we’ve had the pleasure of hearing from you. If this is a legitimate concern, maybe the county clerk’s office or I can assist. Our office is happy to help in any way. "
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Lazaro Lalana

June 12, 2025

5  out of  5
rating by Lazaro Lalana
"Estoy muy agradecido con el agente Richard Torres el es un exelente profesional, muy atento, paciente y sobretodo con mucho conocimiento en su trabajo. I'm very grateful with the agent Richard Torres he is an excellent professional, caring, patient and very knowledgeable of his work."
We responded:
"Thank you Lazaro!"
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Jen Priddy

May 27, 2025

5  out of  5
rating by Jen Priddy
"I've been a dedicated State Farm customer for 9 years, entrusting them with all my business insurance needs. Over nearly a decade, their service has been consistently reliable, but what truly stands out is the exceptional support I've received from my agent, Brittany. Brittany makes managing my business insurance incredibly easy and stress-free. She's not only highly knowledgeable about the ins and outs of commercial policies but also incredibly responsive and proactive. Whenever I have a question, need to adjust my coverage, or just want to understand something better, Brittany is always there with clear, concise answers and a friendly demeanor. She genuinely cares about finding the right solutions and ensuring my business is properly protected. Because of Brittany's outstanding service and the consistent support from State Farm, I wholeheartedly recommend her to everyone looking for reliable business insurance. If you want an agent who goes above and beyond, look no further than Brittany at State Farm."
We responded:
"Thank you Jen!!!"
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Stephanie Dowell

May 23, 2025

5  out of  5
rating by Stephanie Dowell
"The staff at Matt Miller’s State Farm office are friendly, knowledgeable and professional. Brittany ALWAYS goes above and beyond to help answer all my questions. She offers great insight and wisdom whenever I have questions about my business policy. It’s not often that you find a business that offers the level of customer care and treats you like family, but that is exactly what you’ll experience when contacting this office!!!"
We responded:
"Thanks so much Stephanie! We appreciate you!"
Profile photo of Lazaro Lalana Gracia

Lazaro Lalana Gracia

May 8, 2025

5  out of  5
rating by Lazaro Lalana Gracia
"I had a great experience with State Farm, the agent that worked with me Noah Creech very professional and helpful, I appreciate all the help. Thanks"
We responded:
"Thank you Lazaro!!"
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Misty mmoss

May 6, 2025

5  out of  5
rating by Misty mmoss
"I have worked with Brittany on multiple occasions. She is helpful, kind, understanding and extremely personable. She has made adding my kiddo on our policy an absolute breeze and I am so thankful to have her to help us!"
We responded:
"Thank you Misty!!"
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Rachel Perez Vega

May 1, 2025

5  out of  5
rating by Rachel Perez Vega
"Danney was incredibly helpful and kind, guiding me through the process. She has a remarkable ability to explain things thoroughly and promptly provides answers when available. If she doesn’t have an immediate solution, she reaches out to you before the end of the day. I’m so grateful to have her as my guide."
We responded:
"Thank you Rachel!!"
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Chloe Smith

May 1, 2025

5  out of  5
rating by Chloe Smith
"I had Noah as my State Farm representative. He was very polite and guiding throughout the transition of going from progressive to State Farm. He made sure I got every discount possible. Thank you Noah!"
We responded:
"Thank you Chloe!"
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Katlyn Digges

April 30, 2025

5  out of  5
rating by Katlyn Digges
"I called needing documents asap and they were so helpful. Got me the documents in a timely manner and the follow up the day after was amazing. 10/10 customer service!"
We responded:
"Thank you Katlyn!!"
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Jerry Hatcher

April 30, 2025

5  out of  5
rating by Jerry Hatcher
"Awesome always"
We responded:
"Appreciate it Jerry!"
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David Horsley

April 26, 2025

5  out of  5
rating by David Horsley
"Brittany, Matt, and the team are always so helpful! 10 out of 10 highly recommended!"
We responded:
"We appreciate you David!"
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terri martin

April 24, 2025

5  out of  5
rating by terri martin
"I have been with you guys for over 13 years I believe and the service is like family. Thanks you guys"
We responded:
"Thank you Terri!!!!"
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LIT TNT

April 23, 2025

5  out of  5
rating by LIT TNT
"I’ve been with State Farm for a little over 4 years I think, it’s been nothing but a great experience. Brittney is so helpful all the time (I always have questions) Lol. Never had an issue them them. Highly recommended, and I’ve tried others. My dad has always been with them for probably his whole life lol. Thank you State Farm!"
We responded:
"Thanks so much!!!"
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Jake Glascock

April 17, 2025

5  out of  5
rating by Jake Glascock
"Matt and Brittany are awesome, the best in town. They are there for you 24/7!"
We responded:
"Thank you Jake!!!"