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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Katrina Harris

Katrina Harris

September 25, 2024

5  out of  5
rating by Katrina Harris
"I’ve used Matt Miller State Farm insurance for over 20 years. Their service has ALWAYS been prompt, professional, and kind. Plus whenever we needed coverage, there was never a problem in obtaining it. I am so thankful to be a part of Matt Miller’s State Farm family!"
We responded:
"Thanks so much Katrina!!"
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terri martin

September 20, 2024

5  out of  5
rating by terri martin
"I have been with you guys for over 13 years I believe and the service is like family. Thanks you guys"
We responded:
"Thank you Terri!!!!"
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omar aldoori

September 19, 2024

5  out of  5
rating by omar aldoori
"Nice Peopleand easy and they Help you a lot to find you nice deal with your auto insurance"
We responded:
"Thank you!!!"
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Sherry Bridges

September 5, 2024

5  out of  5
rating by Sherry Bridges
"I have been with State Farm for a few years now. I have appreciated them very much. Everyone at the Matt Miller office had always been very nice and understanding and always there for us when we needed help with our Insurance. Car insurance is very expensive now but State Farm tries to keep us at a price that we can mange. Thank you."
We responded:
"Sherry, it’s been more than a few years, it’s been 10!!!! We appreciate that!!!!"
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Alonzo Mason sr

August 23, 2024

5  out of  5
rating by Alonzo Mason sr
"Well let’s say that Ms. Brittany and all the ladies in office on Preston highway are the best. Great customer service, polite, very professional. You have made life easy for me and my family. Anyone needing great insurance, rather it be for vehicles, life, home coverage, renters insurance. This is the agency. Always there when needed. Thank you all. Mr. Mason"
We responded:
"Thank you Alonzo! You are appreciated!!"
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James Kelly

August 20, 2024

5  out of  5
rating by James Kelly
"Good rates, friendly and helpful"
We responded:
"Thank you!!!"
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Rodger Burnham

August 15, 2024

5  out of  5
rating by Rodger Burnham
"Very business minded, and efficient"
We responded:
"Thank you Rodger!!"
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jackie mullen

August 12, 2024

5  out of  5
rating by jackie mullen
"★★★一 * Matt Miller insurance has us covered! Brittany is my go to! Brittany and Linda are personable, knowledgeable and efficient. Once I had to let, at his insistence, Matt himself help me. It worked out as well. It really is nice not to think about our coverage, it's there!"
We responded:
"Jackie, we appreciate you!!! Thanks"
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Tanesha White

July 27, 2024

5  out of  5
rating by Tanesha White
"I have been with them since I was in college! Was amazing the entire time . They are like family and have provided excellent consistent service over the years ."
We responded:
"Tanesha we appreciate you!! "
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Bill Johnson

July 18, 2024

5  out of  5
rating by Bill Johnson
"What a great experience.Brittany was a true pro and helped me get the insurance I needed.Go see these folks ."
We responded:
"We truly appreciate great customers like you! Thanks for the kind words!"
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Zach Smith

July 16, 2024

5  out of  5
rating by Zach Smith
"Saved me so much money on my car insurance! I highly recommend that you give them a call and save your hard earned money today!"
We responded:
"Thank you Zach! We love to help!!"
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Ann Byrd

July 9, 2024

5  out of  5
rating by Ann Byrd
"I gave our agent, Brittany, 5 stars, because she is very thorough and knowledgeable about home and car insurance. In addition to that, she is very personable, friendly, nice, and was able to answer any questions that we had. I would definitely recommend Brittany to anyone who is looking for home and car insurance."
We responded:
"Thank you for taking the time to write these kind words! We appreciate you!!"
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Jolene Doerr

June 18, 2024

5  out of  5
rating by Jolene Doerr
"Matt Miller office and staff are amazing . They helped make my moving process real easy. They are very helpful and return emails fast."
We responded:
"Thank you Jolene! We appreciate your kind words, and are so happy to be able to help you! If you need anything at all, just call, click, text, or come on by!"
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Stephanie McPherson

June 18, 2024

5  out of  5
rating by Stephanie McPherson
"Morgan Miller and team are the best in town!! The service is great and they go above and beyond to help and make the process of getting and maintaining insurance easier. I’d definitely recommend working with them."
We responded:
"Thank you for the kind words, Stephanie! Your business over the past several years has meant so much to us, we appreciate you!"
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Michael Leonard

June 14, 2024

5  out of  5
rating by Michael Leonard
"Everyone there is very nice and professional while also being very personable. Brittany and Morgan and Megan all will take the time to answer any questions you may have."
We responded:
"Thanks Michael! We really appreciate your positive review. Let us know if we can help in any way."
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John Nation

June 14, 2024

5  out of  5
rating by John Nation
"Brittany is always really polite and extremely helpful. Couldn't ask for a better State farm agent. Making the pain of paying state required insurance a bit less unbearable."
We responded:
"Brittany has been with us for 18 years and loves helping our customers new and tenured. Thank you John!!"
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Heather Camille

June 4, 2024

5  out of  5
rating by Heather Camille
"My whole family has transferred over to State Farm thanks to Brittany. I truly mean above and beyond, makes the world's bit of difference in the best of ways. Thanks again"
We responded:
"Thanks for the kind words Heather.Brittany has been an asset for 18 years now, and she loves to help. We appreciate you!!!!!"
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Todd Mills

May 31, 2024

5  out of  5
rating by Todd Mills
"professional, easy to work with and always eager to help when I need to make changes."
We responded:
"We appreciate you Todd. Thank you!!!"
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Naxem-G

May 18, 2024

5  out of  5
rating by Naxem-G
"Hello! I hope you are doing well. First, Matt Miller - State Farm Insurance Angency is one of the best State Farm Agencies here in Louisville Kentucky. Second, I would like to let you know that I have been working with this agency for almost 4 years. In addition to this, all the employees who are working at Matt Miller - State Farm Insurance Agency are very kind with their costumers. Third, if this is your first time on this website or if you are trying to get a car insurance, I definitely recommend you to get in touch with them... you will not be disappointed. To set this review to a concise close, have an excellent day and keep up the great work.💪👍🙏 You are the best...!!!👏👏👏👏👏"
We responded:
"Thank you so much for taking the time to write these kind words. I know my team appreciates too. We have over 75 years combined experience, and love to help our customers with their insurance needs. Thanks again!!!"
Profile photo of Nikki Fields

Nikki Fields

March 22, 2024

5  out of  5
rating by Nikki Fields
"State Farm (Matt Miller agency) has been a blessing to our family! Great service and great prices on their policies. Brittany Horsley (representative) was so helpful and kind! She explained everything to me thoroughly and was able to help me and my family save money. Thank you all so much for your services and support. Highly recommended!! ❤️"
We responded:
"We love our customers, and strive to make every interaction a positive experience! We appreciate you!(and you’re right, Brittany is pretty awesome) "
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Stephanie Burnett

February 3, 2024

4  out of  5
rating by Stephanie Burnett
"Expensive but friendly"
We responded:
"Thanks Stephanie!"
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Avril Robinson

November 22, 2023

5  out of  5
rating by Avril Robinson
"I have been with this agent and team for 14 years and the service has always remained consistent and awesome! This team have always been there to help with anything that I have brought to them. They are not only my insurance agency but they are friends who have been there throughout major events in my life. I am thankful that they always have my back!!"
We responded:
"Thank you!!! "
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Jordan Stallard

October 5, 2023

5  out of  5
rating by Jordan Stallard
"Brittany was a huge help with figuring out policies and prices for me as I was deciding between vehicles. She also supplied me with all information quickly and made the process very easy and painless!"
We responded:
"Thank you Jordan!!!!"
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mark hopkins

September 15, 2023

5  out of  5
rating by mark hopkins
"Matt miller and Britney are the best we’ve been with them for 25 years now and they treat you like family . So there’s no harm in trying State Farm."
We responded:
"Great seeing you guys! We appreciate you more than you know!!!"
Profile photo of Papi Pounds

Papi Pounds

September 14, 2023

5  out of  5
rating by Papi Pounds
"Brittany is amazing and has been so helpful to me with my car and renters insurance needs. She’s extremely knowledgeable in the field and has the patience of a saint. Thank you so much, Brittany!"
We responded:
"Thank you very much! She’s great!"