State Farm® Insurance Agent Matt Miller

"Good job"

"Brittany is amazing, she goes out of her way to cover all points and options. She gives practical advice, and she keeps you informed of everything as it’s happening. She even texted me months later just to double check I was happy and wanted to let me know my auto policy was going to renew! She’s a no pressure resource that literally explain everything to me like I was 5 years old, because I don’t understand insurance at all."

"I have had state farm insurance for over a decade and have stayed with Matt Miller's office the entire time. Everyone I have been in contact with has been beyond friendly, helping address whatever my needs happened to be at the time. I highly recommend going to this office for your insurance needs! A++"

"Do NOT give these people your money! How many of the positive reviews have had to submit a claim? I paid for full coverage auto insurance for over 5 years and when that vehicle was totaled, they refused to pay unless I agreed to deduct over $1000 in “fees” in addition to my deductible. They’re so nice to talk to when you don’t have a claim and when you do they will cheerfully inform you that they won’t pay unless you pay “fees” they determined were appropriate. I’ve never spoken to Matt Miller and they refuse to let me every time I ask. I can only assume they’ve been instructed to ensure a profit is made from every customer by any means necessary. If you have a policy with State Farm I highly recommend you have a good lawyer too."

"I almost did not answer the phone today but I sure am glad I did. Insurance rates are outrageous and after speaking with Brittany, she was able to get me a rate half of what other companies were asking. She wasnt pushy, she was honest and worked hard to get me all the discounts I qualified for. Now I have car and renters insurance for less then half the price everyone else quoted. Thank you brittany!"

"Excelente el trato de Evelin muy amable y muy Rápido la estancia en el lugar lo recomiendo"

"Simple in and out with everything you need."

"Professional, courteous, straight forward with no BS! Glad I found them and Glad to be part of State Farm!"

"Brittany is absolutely amazing. She provided me exceptional service!!"

"Well let’s say that Ms. Brittany and all the ladies in office on Preston highway are the best. Great customer service, polite, very professional. You have made life easy for me and my family. Anyone needing great insurance, rather it be for vehicles, life, home coverage, renters insurance. This is the agency. Always there when needed. Thank you all. Mr. Mason"

"Very friendly, helpful, and efficient. Also, they work around my work schedule when I need to call and talk to someone. Not to mention, very affordable rates. All around, a great experience so far :). Brittany is very helpful and so so nice. I love the fact that they don't pressure you to take on more than you can financially handle. The level of care and understanding is outstanding! Thank you all for all you guys do."

"Brittany is amazing, everything you could want from someone in customer service. Not only is she friendly and professional but she goes above and beyond. I was really impressed by the service I got and would confidently say if you go to Brittany you’ll be in great hands! I wanted to add Ms Christine to my review because she was so helpful and nice and made getting my car insurance back even cheaper than before she was amazing thank you again!"

"Una atención excepcional...! acesoramento y explicaciones detallada ! Una chica muy agradable !. Recomiendo esta oficina al 120 ×100"

"We recently moved to Kentucky and needed all of our insurance policies transferred here. Brittany and Linda went above and beyond to make everything happen seamlessly. As a long time State Farm customer I’m happy that their customer service is amazing across the board."

"I love Brittany! She is always so sweet and helpful! She informs me of various options and how they are different, but never pressures one way or the other, just lets you figure out what is best for your situation. And she definitely makes things as easy as possible!"

"Recently joined this state farm for auto insurance, had no issues up until i called to try and add on my new car for coverage and get provided a quote because for some reason the app wasn't letting me. Immediately was answered with an attitude and felt as if the person was rushing me through the quote to get me off the phone. Failed to ask what type of coverage i’m needing, what deductible i’m looking for, didn’t disclose any discounts that may apply such a drive safe. I hung up and tried to call another state farm office where i was told that you can’t get quotes from another office nor switch. Since then i have received a cheaper quote from progressive and plan on switching. Save ur money & time! I hate rude employees!"

"Everyone is so helpful and kind. Greatly appreciate everyone"

"Very hard working staff and always helpful , friendly and available anytime."

"Very hard working staff and always helpful , friendly and available anytime."

"Unbelievable how much they care about giving you the best possible help and price. A++"

"Always a great service. Very efficient and fast with any issue or assistance that’s needed Brittany is the best!!!"

"Excelente la atención y el trato a las personas se los recomiendo al 100%"

"Absolutely the best customer service !"

"recently got a new car insurance policy with State Farm, and the experience was outstanding from start to finish. Brittany Horsley; my agent went above and beyond to make the entire process smooth and stress free. She was incredibly knowledgeable, patient, and genuinely cared about helping me find the right coverage at a price that fits my budget. Brittany took the time to explain everything clearly, answer all my questions, and ensured I felt confident in my decision. Her professionalism and friendly attitude made a big difference—and it’s clear she truly values her clients. If you're looking for reliable insurance, I highly recommend State Farm and Brittany Horsley. I’m so glad I made the switch!"

"Always a good experience when updating or asking questions about my renters policy!"