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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Alonzo Mason sr

Alonzo Mason sr

August 23, 2024

5  out of  5
rating by Alonzo Mason sr
"Well let’s say that Ms. Brittany and all the ladies in office on Preston highway are the best. Great customer service, polite, very professional. You have made life easy for me and my family. Anyone needing great insurance, rather it be for vehicles, life, home coverage, renters insurance. This is the agency. Always there when needed. Thank you all. Mr. Mason"
We responded:
"Thank you Alonzo! You are appreciated!!"
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James Kelly

August 20, 2024

5  out of  5
rating by James Kelly
"Good rates, friendly and helpful"
We responded:
"Thank you!!!"
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Rodger Burnham

August 15, 2024

5  out of  5
rating by Rodger Burnham
"Very business minded, and efficient"
We responded:
"Thank you Rodger!!"
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jackie mullen

August 12, 2024

5  out of  5
rating by jackie mullen
"★★★一 * Matt Miller insurance has us covered! Brittany is my go to! Brittany and Linda are personable, knowledgeable and efficient. Once I had to let, at his insistence, Matt himself help me. It worked out as well. It really is nice not to think about our coverage, it's there!"
We responded:
"Jackie, we appreciate you!!! Thanks"
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Tanesha White

July 27, 2024

5  out of  5
rating by Tanesha White
"I have been with them since I was in college! Was amazing the entire time . They are like family and have provided excellent consistent service over the years ."
We responded:
"Tanesha we appreciate you!! "
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Bill Johnson

July 18, 2024

5  out of  5
rating by Bill Johnson
"What a great experience.Brittany was a true pro and helped me get the insurance I needed.Go see these folks ."
We responded:
"We truly appreciate great customers like you! Thanks for the kind words!"
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Zach Smith

July 16, 2024

5  out of  5
rating by Zach Smith
"Saved me so much money on my car insurance! I highly recommend that you give them a call and save your hard earned money today!"
We responded:
"Thank you Zach! We love to help!!"
Profile photo of Ann Byrd

Ann Byrd

July 9, 2024

5  out of  5
rating by Ann Byrd
"I gave our agent, Brittany, 5 stars, because she is very thorough and knowledgeable about home and car insurance. In addition to that, she is very personable, friendly, nice, and was able to answer any questions that we had. I would definitely recommend Brittany to anyone who is looking for home and car insurance."
We responded:
"Thank you for taking the time to write these kind words! We appreciate you!!"
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Jolene Doerr

June 18, 2024

5  out of  5
rating by Jolene Doerr
"Matt Miller office and staff are amazing . They helped make my moving process real easy. They are very helpful and return emails fast."
We responded:
"Thank you Jolene! We appreciate your kind words, and are so happy to be able to help you! If you need anything at all, just call, click, text, or come on by!"
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Stephanie McPherson

June 18, 2024

5  out of  5
rating by Stephanie McPherson
"Morgan Miller and team are the best in town!! The service is great and they go above and beyond to help and make the process of getting and maintaining insurance easier. I’d definitely recommend working with them."
We responded:
"Thank you for the kind words, Stephanie! Your business over the past several years has meant so much to us, we appreciate you!"
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Michael Leonard

June 14, 2024

5  out of  5
rating by Michael Leonard
"Everyone there is very nice and professional while also being very personable. Brittany and Morgan and Megan all will take the time to answer any questions you may have."
We responded:
"Thanks Michael! We really appreciate your positive review. Let us know if we can help in any way."
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John Nation

June 14, 2024

5  out of  5
rating by John Nation
"Brittany is always really polite and extremely helpful. Couldn't ask for a better State farm agent. Making the pain of paying state required insurance a bit less unbearable."
We responded:
"Brittany has been with us for 18 years and loves helping our customers new and tenured. Thank you John!!"
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Heather Camille

June 4, 2024

5  out of  5
rating by Heather Camille
"My whole family has transferred over to State Farm thanks to Brittany. I truly mean above and beyond, makes the world's bit of difference in the best of ways. Thanks again"
We responded:
"Thanks for the kind words Heather.Brittany has been an asset for 18 years now, and she loves to help. We appreciate you!!!!!"
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Todd Mills

May 31, 2024

5  out of  5
rating by Todd Mills
"professional, easy to work with and always eager to help when I need to make changes."
We responded:
"We appreciate you Todd. Thank you!!!"
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Naxem-G

May 18, 2024

5  out of  5
rating by Naxem-G
"Hello! I hope you are doing well. First, Matt Miller - State Farm Insurance Angency is one of the best State Farm Agencies here in Louisville Kentucky. Second, I would like to let you know that I have been working with this agency for almost 4 years. In addition to this, all the employees who are working at Matt Miller - State Farm Insurance Agency are very kind with their costumers. Third, if this is your first time on this website or if you are trying to get a car insurance, I definitely recommend you to get in touch with them... you will not be disappointed. To set this review to a concise close, have an excellent day and keep up the great work.💪👍🙏 You are the best...!!!👏👏👏👏👏"
We responded:
"Thank you so much for taking the time to write these kind words. I know my team appreciates too. We have over 75 years combined experience, and love to help our customers with their insurance needs. Thanks again!!!"
Profile photo of Nikki Fields

Nikki Fields

March 22, 2024

5  out of  5
rating by Nikki Fields
"State Farm (Matt Miller agency) has been a blessing to our family! Great service and great prices on their policies. Brittany Horsley (representative) was so helpful and kind! She explained everything to me thoroughly and was able to help me and my family save money. Thank you all so much for your services and support. Highly recommended!! ❤️"
We responded:
"We love our customers, and strive to make every interaction a positive experience! We appreciate you!(and you’re right, Brittany is pretty awesome) "
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Stephanie Burnett

February 3, 2024

4  out of  5
rating by Stephanie Burnett
"Expensive but friendly"
We responded:
"Thanks Stephanie!"
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Avril Robinson

November 22, 2023

5  out of  5
rating by Avril Robinson
"I have been with this agent and team for 14 years and the service has always remained consistent and awesome! This team have always been there to help with anything that I have brought to them. They are not only my insurance agency but they are friends who have been there throughout major events in my life. I am thankful that they always have my back!!"
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Jordan Stallard

October 5, 2023

5  out of  5
rating by Jordan Stallard
"Brittany was a huge help with figuring out policies and prices for me as I was deciding between vehicles. She also supplied me with all information quickly and made the process very easy and painless!"
We responded:
"Thank you Jordan!!!!"
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mark hopkins

September 15, 2023

5  out of  5
rating by mark hopkins
"Matt miller and Britney are the best we’ve been with them for 25 years now and they treat you like family . So there’s no harm in trying State Farm."
We responded:
"Great seeing you guys! We appreciate you more than you know!!!"
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Papi Pounds

September 14, 2023

5  out of  5
rating by Papi Pounds
"Brittany is amazing and has been so helpful to me with my car and renters insurance needs. She’s extremely knowledgeable in the field and has the patience of a saint. Thank you so much, Brittany!"
We responded:
"Thank you very much! She’s great!"
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Sarah Chastain

July 17, 2023

5  out of  5
rating by Sarah Chastain
"Getting car insurance seemed a little scary for me until I went to State Farm and met Brittany Horsley whom help set me up with not only car but renter insurance in a bundle no money down definitely helps in when already paying so much on getting a new car as I was! She walked me threw and made it simple an easy! I’d save yourself the trouble and ask for her when u call not that im sure they have plenty more than capable people but im just saying she is wat helped make this such a great experience for me !! Thank you mam for hooking me up!!"
We responded:
"Thank you Sarah! I will make sure Brittany and the rest of the team hear about your great experience. We appreciate you!!!"
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Selina Carter

January 4, 2023

5  out of  5
rating by Selina Carter
"These people and this agency are too notch! Highly recommended! Thank you so much for being there when I needed you all!🙌"
We responded:
"Thank you Selina! "
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keke clark

November 22, 2022

5  out of  5
rating by keke clark
"Since I’ve been switched to Matt Miller’s office. I have been given the most amazing treatment. I was with my initial office for 15 years and he retired. Brittany H. Has been an Angel and very quick about helping and getting me what I need. It’s feels like family. No complaints I would Highly recommend"
We responded:
"Thank you Keke! We are so happy you’re with us, and I will make sure Brittany sees this."
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Maya Williamson

September 21, 2022

5  out of  5
rating by Maya Williamson
"Brittany is amazing, everything you could want from someone in customer service. Not only is she friendly and professional but she goes above and beyond. I was really impressed by the service I got and would confidently say if you go to Brittany you’ll be in great hands!"
We responded:
"Thanks for taking time out of you day to give credit for the great job she does. We truly appreciate our customers, and this validates all of her hard work."