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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tammy Churchill

October 9, 2026

5  out of  5
rating by Tammy Churchill
"These are the sweetest people always willing to help with any problems Brittany is the best Thanks Brittany"
We responded:
"Thank you Tammy!!!"
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Wendy Rioux

October 7, 2026

5  out of  5
rating by Wendy Rioux
"I've been a customer of Matt Miller for at least 20 years! The staff are always professional and knowledgeable! They're "people oriented" and excel in amazing customer service!"
We responded:
"Thank you Wendy!
We appreciate the kind words!"
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Yailin Perez Suarez

September 29, 2026

5  out of  5
rating by Yailin Perez Suarez
"Mi experiencia a sido muy buena. Lo recomiendo mucho. Despues de tener una situacion con mi carro , los agentes tanto de la oficina como de reclamo estubieron muy al tanto de la situacion y realizaron el pago del carro muy rapido. Todo el tramite duro a penas un mes y se hizo todo el proceso de una forma muy sencilla. Estoy muy contenta con sus servicios."
We responded:
"Thank you Yailin!"
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Heather Foster

September 24, 2026

5  out of  5
rating by Heather Foster
"I have been with State Farm for a couple of years now. And I just love the way the company is literally the best insurance company I’ve ever had. I had several other companies until someone told me that I was selling my self short if I didn’t get my insurance through State Farm. Because not only did my monthly payments come way down, but I have unfortunately had to make a couple of claims from two fender benders. Also one from where everyone has been targeting my kind of car, because it was rumored that Kia’s was the easiest car to steal. But not in the newer models so unfortunately they didn’t get my car thank god. They just broke my window also ripped my dash apart, and cut over half of the wires that run underneath my dashboard. So State Farm told me that as long as I was willing to pay my 500 dollar deductible. That they would not only make sure my claim was took care of in a good timely manner. But that they would not be putting it on my driving record so I wasn’t held accountable for some thief trying to STEAL my brand new 2024 Kia forte. I have actually seen a friend of mine have the same experience but the difference is her insurance company wasn’t State Farm, and they actually told her that it was her fault for being at that position at that time. It made me realize that I was blessed to have such good friends that they wouldnt let me off the hook until I switched to State Farm, and it was one of the better decisions that I’ve made in this life time! Thanks guys!"
We responded:
"Thank you Heather!!!"
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Allen Sanson

September 19, 2026

5  out of  5
rating by Allen Sanson
"Brittany was fantastic! A real pleasure to work with. Very professional and didn’t try to sell me! I really appreciated it. And the process was quick and easy"
We responded:
"Love to hear that Allen! We appreciate you!"
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Iman Joyner

September 17, 2026

5  out of  5
rating by Iman Joyner
"Great deal on car insurance in Louisville Kentucky with this team."
We responded:
"Thanks Iman!!"
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Tammy Bond

August 28, 2026

5  out of  5
rating by Tammy Bond
"This office is Amazing, If a mistake is made on their end they own it and make it right. I Have Absolutely NO Complaints. They are always willing to work with you and help you find what best suits your needs, also work on getting you the best price. This is definitely the insurance company/ Office you want to be with.Matt and Brittany are the best team to work with hands down!"
We responded:
"We appreciate you Tammy!"
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Buddha Harris

August 27, 2026

5  out of  5
rating by Buddha Harris
"i had a very nice and friendly experience and state farm! i highly recommend state farm."
We responded:
"Thanks Buddha! We love to help!"
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Jackie Walcott

August 14, 2026

5  out of  5
rating by Jackie Walcott
"I would highly recommend
STATE Farm nice people always ready to take care of me when I need them. Very nice people"
We responded:
"Thank you so much for recommending us! We truly appreciate your trust and are always happy to help. We appreciate you!
"
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Brittany Burress

August 13, 2026

5  out of  5
rating by Brittany Burress
"I’ve had nothing but great experiences with this office. Brittany Horsley has always taken great care of me, and every interaction I’ve had with the rest of the team has been just as positive. Everyone is friendly, knowledgeable, and genuinely cares about helping their customers. It’s nice to work with people who make insurance feel easy. Highly recommend!"
We responded:
"We appreciate your loyalty, and your kind words! Thanks Brittany!"
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Angel Rosario

August 3, 2026

5  out of  5
rating by Angel Rosario
"Brittany is awesome 👌, no matter what life has thrown my way I can count on her to be fair and honest and always there and willing to assist."
We responded:
"Thank you Angel!"
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Sarah Mills

July 22, 2026

5  out of  5
rating by Sarah Mills
"I cannot recommend Matt Miller State Farm enough. When I needed assistance while out of town traveling, Brittany was incredibly responsive, professional, and empathetic. She made a stressful situation so much easier to navigate and answered all my questions clearly. Fantastic customer service from start to finish!"
We responded:
"Thank you Sarah!"
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Tiffany Chesher (Jordan)

July 2, 2026

5  out of  5
rating by Tiffany Chesher (Jordan)
"Christine was the best! I had a quote in minutes and she got everything in order and coverage started immediately and it was more than 100$ cheaper than any other quote!!!"
We responded:
"Thanks Tiffany!!"
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Jessica Hinojoza

July 1, 2026

5  out of  5
rating by Jessica Hinojoza
"Spoke mostly to his team member, Brittany. She was great! Very timely and personable. Got my paperwork together v quickly and painlessly."
We responded:
"Thank you Jessica!!"
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Chelsea Dillon

June 30, 2026

5  out of  5
rating by Chelsea Dillon
"Shout out to Brittany. She goes the extra mile at making sure we get the best insurance coverage at the best rate. She’s very professional, kind and great to talk to."
We responded:
"Thank you Chelsea!!"
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Katarina Gimborys

June 30, 2026

5  out of  5
rating by Katarina Gimborys
"Brittany is always so courteous and friendly. I moved from tn to ky and they have made everything so easy getting switched from another state."
We responded:
"Thank you Katarina!!"
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cameron blatchley

June 29, 2026

5  out of  5
rating by cameron blatchley
"Super duper awesome people! Brittany Horsley was a dream to work with. Made it all easy."
We responded:
"Thank you Cameron!!"
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johnathon holmes

June 29, 2026

5  out of  5
rating by johnathon holmes
"Mrs Jamie was the perfect salesperson. Answered all the questions I had and provided me the best personal experience I could have asked for. Keep her around, she's golden. Love ya Matt!!"
We responded:
"Thank you Jonathon!"
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Jesse “SONNY STONE THA 3rdm” Wimsatt

June 24, 2026

5  out of  5
rating by Jesse “SONNY STONE THA 3rdm” Wimsatt
"Great experience very informative agents has been a less stressful experience then I thought"
We responded:
"Thank you Jesse!!!"
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Rita Feldman

June 22, 2026

5  out of  5
rating by Rita Feldman
"Very Friendly and easy to work with. Got everything organized and set up. All set and token care of. Good to be with State Farm!"
We responded:
"Thank you Rita!"
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Wade Stevenson

June 3, 2026

1  out of  5
rating by Wade Stevenson
"This is the most unprofessional agency that I have encountered. What ever happened to the customer is always right? The lack of integrity and accountability is at a high level here. Would not recommend."
We responded:
"Sorry your experience didn’t meet your expectations. We value every customer and appreciate the opportunity to improve."
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Samantha Edleman

June 1, 2026

5  out of  5
rating by Samantha Edleman
"They are so respectful and professional. Brittany has been so wonderful helping me with car insurance and renters insurance. Never make you feel stupid for asking questions. I would recommend anyone to them."
We responded:
"Thank you Samantha!!"
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ItsMeTiqui

May 28, 2026

5  out of  5
rating by ItsMeTiqui
"I had Brittney help me with renters insurance, she was amazing. She went above and beyond to make sure I’d get quoted on time despite needing it in a hurry. Very knowledgeable and extremely helpful. 10/10"
We responded:
"That’s awesome! Thank you!!"
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Karen Pierce

May 21, 2026

5  out of  5
rating by Karen Pierce
"Always ready to help quickly with any questions or changes needed for my life policy, Christine is always very helpful and kind"
We responded:
"Thank you Karen!
You are appreciated!"
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Patrick Mullen

May 15, 2026

5  out of  5
rating by Patrick Mullen
"The most helpful people. I come in with my concerns and ask for their help and they worked some sort of magic to make it happen within my budget. Highly recommend coming here for all your insurance needs"
We responded:
"We appreciate you Patrick!"